CUSTOMER SATISFACTION & RELATIONSHIP SELLING Why do Microsoft, Walmart, Amazon, Nike, Apple, Facebook and other great companies or organisations deliver world-class Customer Service to their customers? Their visionary management and great leaders realize that money spent on staff training is not an expense – It is an Investment. Why some companies make the leap and others don’t? The right people are your most important asset and the wrong people […]
INTRODUCTION
I have been really keen on psychology since I started my career. I started my career as a communicative English trainer while I was doing my graduation. I had worked as an administrator, Centre manager and Area manager before I became an entrepreneur. Therefore, I had to manage people from all walks of life. I […]
IMPORTANCE PF COMMUNICATION
“Wise men speak because they have something to say; Fools because they have to say something. ” Plato
SECERET TO SUCCESS
“Success is almost totally dependent upon drive and persistence. The extra energy required to make another effort or try another approach is the secret of winning.” Denis Waitley