CUSTOMER SATISFACTION & RELATIONSHIP SELLING Why do Microsoft, Walmart, Amazon, Nike, Apple, Facebook and other great companies or organisations deliver world-class Customer Service to their customers? Their visionary management and great leaders realize that money spent on staff training is not an expense – It is an Investment. Why some companies make the leap and others don’t? The right people are your most important asset and the wrong people […]
SECERET TO SUCCESS
“Success is almost totally dependent upon drive and persistence. The extra energy required to make another effort or try another approach is the secret of winning.” Denis Waitley