Month: February 2020

CUSTOMER SATISFACTION & RELATIONSHIP SELLING

CUSTOMER SATISFACTION & RELATIONSHIP SELLING Why do  Microsoft, Walmart, Amazon, Nike, Apple, Facebook and other great companies or organisations deliver world-class Customer Service to their customers? Their visionary management and great leaders realize that money spent on staff training is not an expense – It is an Investment.  Why some companies make the leap and others don’t?  The right people are your most important asset and the wrong people […]